A Note From the Fleet Feet CEO About COVID-19
I want you to know that nurturing the health and well-being of our Fleet Feet community is, and always will be, our highest priority. In that spirit, I want to address concerns about the novel coronavirus (COVID-19) as it relates to the day-to-day operations of our locally owned and operated stores, training programs, and community events.
We have always taken pride in our clean and well-run stores, and we know that cleanliness is more important than ever right now. We’re taking guidance from the CDC, which recommends regular cleaning as one of the most important preventive measures we can take.
We are cleaning our stores on a continuous basis throughout each day, focusing especially on high-touch and highly trafficked surfaces like door handles, checkout counters, fit benches, bathroom surfaces, product displays, apparel hangers, 3D foot scanners, keyboards, and all touchscreens. We will also continue to stock disposable wipes and alcohol-based hand sanitizers for use by employees and customers throughout the day.
OUR TRAINING PROGRAMS AND COMMUNITY EVENTS
At the national level, we are looking into how best to move forward with our training group runs and other scheduled group events, with the promise that we will monitor situations at both the national and local level, communicate with local officials and event planners, and stay on top of CDC recommendations for events and social activities. Look for direct communication from your local store’s training program managers and marketing teams regarding the status of your local events over the coming days. In the meantime, out of an abundance of caution, we have temporarily stopped serving unpackaged food and beverages in our stores and at these kinds of events. We will continue to keep open communication with you as events and situations evolve.
At the center of our company’s core values is to put people first, and it’s something we take to heart at all times. From the beginning, we’ve provided our franchisees and employees with the most current information, guidance, and support we have so they can keep themselves and their families safe. We’re encouraging sick team members to stay home, reiterating guidelines from the CDC regarding hand hygiene, coughing and sneezing etiquette, and keeping the lines of communication open.
FOUR WAYS TO HELP
We’re doing everything in our power to make sure you feel safe and comfortable in our stores and at our events. You can rest assured that we will continue to put the health and well-being of our customers, franchisees, employees, and all community members above all other considerations as we continue to monitor events and make decisions going forward.
Thank you for your cooperation in helping keep all Fleet Feet customers and teams healthy and happy.
President & CEO