FLEET FEET SPORTS, GAITHERSBURG EARNS NATIONAL ’50 BEST RUNNING STORES IN AMERICA’ DISTINCTION
Gaithersburg, MD - December 7, 2012 – Fleet Feet Sports, Gaithersburg is very proud to announce its recent honor as a member of Competitor’s 50 Best Running Stores in America. Such a distinction speaks volumes about the loyal customers and surrounding community, as well as the hard work and dedication each and every member of the Fleet Feet Sports, Gaithersburg team puts in each and every day.
Co-owner, Chris Gault, is happy with the store’s selection, but feels the quality customers and staff provided the store with the keys to success, “We are very excited to win this national award, and we owe it to our great customers who have supported us over the years, and to our fantastic staff who have embraced our vision of providing the best products, information and resources to the running and fitness community.”
The awarding organization, the Competitor Group is the leading media and event entertainment company, dedicated to the endurance sports industry of running, cycling and triathlon. Their selection process for the 50 Best Running Stores in America was intense and meticulous.
Starting from a pool of over 1,000 running stores nationwide, Competitor narrowed the field down to the top 128 stores. Their selection for the top 128 stores examined the number of votes the store received, as well as, a more important aspect, the quality of the votes received. Competitor analyzed what the customers were actually saying about each store and took their opinions into great consideration during this process.
In order to narrow the list down further, Competitor sent secret shoppers to each of the top locations. These secret shoppers took every aspect of the shopping process into their consideration, from the initial greeting and the shoe fitting process to the way the sales staff said goodbye. Lastly, a final step was taken to ensure that the top 50 stores were ultimately selected: vendors of each of the stores were contacted and surveyed about their relationship with the store.
Fleet Feet Sports, Gaithersburg is pleased to have earned this distinction and looks forward to continually providing the best customer service in the industry.